SHIPPING POLICY
We want your QuinceStyle order to arrive safely and on time. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.
ORDER PROCESSING
Orders are typically processed within the estimated processing time shown on our website at the time of purchase.
Processing times may vary depending on product availability, order volume, holidays, or other circumstances.
Orders are not considered shipped until they have been handed over to the shipping carrier.
SHIPPING METHODS
Available shipping methods and estimated delivery times will be displayed during checkout based on your delivery location and the items in your order.
Delivery estimates are provided for guidance only and are not guaranteed unless expressly stated otherwise.
Shipping options and availability may vary depending on the destination.
SHIPPING COSTS
Shipping costs are calculated and displayed during checkout before you complete your purchase.
Any applicable shipping promotions or free-shipping offers will be displayed on our website or during checkout.
Additional customs duties, taxes, or import charges may apply depending on the destination country and are generally the responsibility of the customer unless otherwise stated.
DELIVERY TIMES
Estimated delivery times depend on your location, selected shipping method, carrier performance, customs processing, and other factors.
Delays may occur due to severe weather, carrier disruptions, customs inspections, public holidays, incorrect address information, or circumstances beyond our reasonable control.
We are not responsible for delays caused by events outside our control.
ORDER TRACKING
When tracking information is available, we will provide a tracking number or tracking link by email or through your order information.
Please allow some time for tracking information to become active after your order has been shipped.
Tracking updates are provided by the shipping carrier and may not update immediately.
ADDRESS INFORMATION
You are responsible for providing a complete and accurate shipping address when placing your order.
Please check your address carefully before completing your purchase.
If you contact us promptly after placing an order, we may be able to update the shipping address before the order is processed. However, we cannot guarantee that changes will be possible after processing or shipment.
QuinceStyle is not responsible for delivery issues caused by an incorrect or incomplete address provided by the customer.
CUSTOMS, DUTIES, AND TAXES
International orders may be subject to customs duties, import taxes, VAT, or other charges imposed by the destination country.
Unless otherwise stated at checkout, these charges are not included in the product or shipping price and are the responsibility of the customer.
Customs requirements and charges vary by country, and QuinceStyle cannot guarantee how much, if any, additional charges will apply.
LOST, STOLEN, OR DAMAGED PACKAGES
If your package appears to be lost, stolen, or damaged during delivery, please contact us at support@quincestyles.com as soon as possible.
For damaged packages, please provide your order number and clear photos of the packaging and the damaged item.
We may work with the shipping carrier to investigate delivery issues and determine an appropriate solution.
Once a package has been confirmed as delivered to the address provided at checkout, QuinceStyle may not be responsible for theft or loss after delivery.
DELIVERY ATTEMPTS AND UNCLAIMED PACKAGES
If a carrier is unable to deliver an order because of an incorrect address, failed delivery attempts, refusal, or failure to collect the package, the package may be returned to the sender.
If an order is returned to us for these reasons, additional shipping costs may apply if you request that the order be reshipped.
Refunds for returned or unclaimed packages will be handled in accordance with our Refund & Return Policy.
SHIPPING RESTRICTIONS
Some products or destinations may not be eligible for shipping due to carrier restrictions, local regulations, customs requirements, or other limitations.
If we are unable to ship an order to your selected destination, we will contact you regarding the available options.
CONTACT US
If you have questions about shipping, delivery, or your order, please contact QuinceStyle at support@quincestyles.com.